We reserve the right to change the shipping method for your order at any time to allow for accurate coverage of shipping and packaging charges or to better suit the needs or requirements of the content shipped. Occasionally we will upgrade shipping to a faster service, without an additional charge, but this is not common or guaranteed and is only done under certain circumstances. We currently ship to all 50 states in the USA. All orders are shipped via USPS, FedEx, or UPS. If you are experiencing delays with order(s) fulfillment & shipment. Please contact the carrier for further details.
PLEASE NOTE: Unless specifically requested by you, the customer, we can authorize shipping carriers to release your package(s) without a signature at the delivery destination. If your package status shows delivered and you did not receive your package, it may have been stolen. We are not responsible for stolen packages. A delivery status releases us from all liability. If you would prefer signature delivery, you must put this in the comments section at checkout or contact us by email at info@easleylitcandle.com before placing your order. Please note: We reserve the right to require signature delivery for any package at any time for any reason at our discretion.